Terms of Service

Effective Date: 7/1/2025

Welcome to Practice Maven (“Practice Maven,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, consulting services, resources, and tools (collectively, the “Services”). By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree, do not use our Services.

1. Overview of Our Services

Practice Maven provides consulting services to healthcare providers and organizations seeking to start, grow, or optimize clinical practices. This includes but is not limited to:

Practice startup guidance
Operational workflow design
Vendor sourcing and coordination
Clinic space planning and setup
Revenue cycle optimization
Marketing and branding support
Technology implementation

We do not provide legal, clinical, or tax advice. Any suggestions made should be verified with a qualified professional.

2. Eligibility and Client Responsibilities

To use our Services, you must be:

At least 18 years old
Authorized to act on behalf of a healthcare business or clinic

You agree to:

Provide accurate and complete information during intake
Participate actively and respond in a timely manner
Maintain confidentiality of any login credentials or proprietary resources provided

3. Consulting Deliverables

The scope and timeline of our consulting work will be outlined in a separate written agreement or proposal. Any changes must be mutually agreed upon in writing.

Practice Maven does not guarantee business outcomes such as profitability, patient volume, or licensure approvals. Our services are consultative in nature and rely on client execution.

4. Payment Terms

Payment terms will be outlined in your individual proposal, invoice, or engagement agreement. Unless otherwise stated:

All fees are non-refundable once services begin
Late payments may incur interest or result in service suspension
Clients are responsible for any third-party vendor costs arranged as part of the project

Practice Maven reserves the right to suspend services or terminate agreements for non-payment or breach of these Terms.

5. Intellectual Property

All materials shared with you—including templates, checklists, workflows, reports, and brand content—are proprietary to Practice Maven unless otherwise noted.

You may use these materials solely for internal use in your business. You may not share, resell, distribute, or publicly post any materials without our express written permission.

6. Confidentiality

Both Practice Maven and the client agree to maintain the confidentiality of non-public information shared in the course of the engagement, including trade secrets, business strategies, and patient-related processes. This obligation survives termination of the Services.

7. Third-Party Tools and Referrals

We may recommend vendors, software platforms, or contractors. While we strive to vet our partners, we are not responsible for their products or performance. You agree to independently assess and assume any risk when working with third parties.

8. Disclaimers

Practice Maven makes no representations or warranties regarding the legal or clinical accuracy of the Services. All advice is provided on an “as-is” and “as-available” basis.

You acknowledge that business success depends on many factors, including execution, staffing, market conditions, and regulatory compliance—none of which we control.

9. Limitation of Liability

To the fullest extent permitted by law, Practice Maven will not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost revenue, business interruption, or data loss, even if advised of the possibility of such damages.

Our total liability is limited to the amount you paid us for Services in the 3 months preceding the claim.

10. Termination

Either party may terminate the engagement at any time with written notice. In such cases, you remain responsible for payment for any Services rendered up to the date of termination.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws. Any disputes will be resolved in the courts of Comal County, TX.

12. Changes to Terms

We may update these Terms from time to time. You will be notified of significant changes, and your continued use of our Services after changes means you accept the updated Terms.

13. Contact Us

For questions about these Terms or your engagement, contact us at:

Practice Maven

Email: practicemaven@gmail.com

Website: www.practicemavenclinical.com

Privacy Policy

Effective Date: 7/1/2025

Practice Maven (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us, or engage our services.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

Name, email address, phone number, and mailing address, business details, including clinic name, location, and ownership structure, payment and billing information, any documents or data shared during the course of a consulting engagement

B. Information Collected Automatically

When you visit our website, we may collect: IP address and browser type, device information, pages visited and time spent on our site, cookies and similar tracking technologies.

C. Information from Third Parties

We may receive information from vendors, referral partners, or platforms we integrate with, solely for the purpose of delivering services to you.

2. How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our services
Communicate with you about your engagement, invoices, and project updates
Send you relevant resources, newsletters, or promotional content (with your consent)
Personalize your experience with our website and materials
Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information. We only share information in the following circumstances:

With Service Providers: Vendors who help us deliver services (e.g., payment processors, project management tools, email marketing platforms)
With Your Consent: When you approve sharing with a vendor, partner, or other third party
For Legal Compliance: When required by law, regulation, or court order

4. Data Retention

We keep your information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Project records and communications may be retained for reference and compliance purposes.

5. Data Security

We use commercially reasonable security measures to protect your information from unauthorized access, alteration, or destruction. While we take security seriously, no method of storage or transmission over the internet can be guaranteed 100% secure.

6. Cookies and Tracking

Our website may use cookies, web beacons, and similar tracking technologies to improve site functionality and analyze traffic. You can disable cookies in your browser settings, but some features of the site may not work as intended.

7. Your Privacy Choices

You may:

Opt out of marketing emails by clicking “unsubscribe” in our emails
Request access to the personal information we hold about you
Request corrections or deletion of your information (subject to legal and contractual obligations)

To exercise these rights, email us at practicemaven@gmail.com.

8. Third-Party Links

Our website and resources may link to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via email or through our website. Continued use of our services after updates means you accept the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: